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PRIVATE SESSION FAQ

Can I book out a Private Session?


Yes. If all 6 slots are available on the booking calendar, you can book a Private Session. If you are booking for over 6 guests please email us at cenotecasa@gmail.com to arrange your private event.




How many guests do I need to hire a Private Session?


To hire out a Private Session, a booking will need to be made for all 6 available slots. If you have less than 6 guests you still can book a Private Session, just all slots must be purchased.




How do I book a Private Session for 6 or less people?


If you are booking a Private Session for 6 or less guests, just make sure all 6 slots are available for the selected time on the booking calendar. Then go ahead and purchase all 6 slots. **NOTE** All 6 slots must be purchased to ensure a Private Session




Can I bring our own food into a Private Session?


You are welcome to bring in outside food to your private sessions as this won’t interfere with other guests. No glass however is allowed into the bathhouse. All food plates and dishes will need to be plastic. Packages are available for purchase during your Bathhouse Session. NO BYO.




How do I book a Private Session for 7 or more people?


If you are booking a Private Session for over 6 guests (up to 15 guests limit) you will need to follow the below instructions. **NOTE: IF YOU HAVE OVER 12 GUESTS WHO WILL BE ATTENDING, YOU CAN EMAIL AND ASK FOR BACK TO BACK SESSIONS AT NO EXTRA CHARGE. GIVING YOU AND YOUR GUESTS 4 HRS OF PRIVATE SESSION.** Once you have confirmed that you have over 6 or 12 guests (if you are wanting to book out back to back sessions) coming, you can send us email with the following information below. cenotecasa@gmail.com The information below is needed for us to create the event for your private session when there is 7 or more guests who will be attending. Once the event has been created we will send you a private URL that you can send to your guests and they can go and purchase their spots individually. It’s a very simple process! BOOKING INFORMATION REQUIRED FOR A PRIVATE SESSION - **7 OR MORE GUESTS** When you’re ready to book please email the below answers to cenotecasa@gmail.com Date of the Event: Session Start Time: Will you have over 12 guests? And if so do you want back to back sessions booked giving you 4 hrs of session time?: Event Name: Event Information (If you would like your guests know what the event is for):




What is the price for a Private Session?


The minimum cost to book out a private session for exclusive use of the Bathhouse facilities is one full booking slot which equals 6 guests (6 x $45). If you wish to book a private session for 6 or less people the price is the same for the one full booking slot for exclusive use of our facilities (6 x $45). If you wish to book a private session for 7 or more people the price is $45 per person. Please contact us via email to discuss your private event and we can create your personal URL for you and your guests to purchase their tickets online.





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